I.
Every time I see some customer in line
Hectoring the barista, say,
about how little lime
There is in this selzer
Or how this mocha was supposed to be
Extra hot, and have
More foam
Than usual
But not this much
I find
My mind goes back to an interview I once had
With a woman who sat terrifying,
Totalistically inclined
Behind a desk and said things like:
“I was disturbed that you would have chosen
a subject like that;
“We don’t have
the intelligentsia here
“I don’t pull any punches about
What’s on my mind
“Did you just say
you had a strong ‘economic’ background”?
The word I’d mumbled
Had been “academic,” (the scene
Invited mumbling),
but her mind
Leapt vengeful at the possibility
That I had implied
That I was rich
I lied – and said
I wanted the job, she asked:
“What would you like to do here?”
And however I replied
It was the opposite of what she needed, I guess
I had denied
Whatever relief of duties she sought –
What a stick in the eye
I was!
But still, out of,
The enormous gentleness of her being she might
Be willing to give me a chance, she’d have to consider
And already in my mind I was plotting
The glorious letter,
In which I would say, without malice or spit
That “I’d like to withdraw my application – it seems like it's
Not the best fit.”
Her mammoth claws closed on… nothing! -- I’d already ridden –
Out of the collapsing cave, my adieus bidden.
It does, as I say, remind
Me of that moment,
Every time I see
Someone who thinks they own another person
Due to the economy.
-- you need this job, you’ll have
To crawl for every farthing!
The customer is always right!
Well, the customer is a crock
And your job is worse than starving
II.
The only acknowledgment of despair
Her husband made
Was to disparage it
Despite which those who have
Passed through the great pain
Will know that this is not dispositive
Of the issue
Despair has not
Disappeared
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